Office Manager


Xinja is building an Australian, independent 100% digital bank designed entirely for mobile. We are building a business with our customers and designed in their interests. Neobanking will disrupt the existing banking model and create a whole new generation of experiences.

Now…let’s talk about you:

We are looking for a very special office manager to help keep Xinja Central (a.k.a our office) running smoothly. You might be someone who has a hospitality or concierge background and is looking to join a fast growing organisation or maybe you are someone who just thinks that being an office manager is the bee’s knees! Either way, the most important thing is that you are extremely organised, have high attention to detail, love being busy and like to go the extra mile for other people.

You will report to the EA to the CEO. You will be responsible for running our office, manning reception and welcoming guests, organising events and
assisting in administration where required.

Our 10 golden rules

To be successful at Xinja you are going to need to be happy working with our 10 golden rules

  1. No dickheads… However good they may be. No dress code, but sometimes you need to look smart 🙂 . No power trips because of a hierarchy. Intellect, customer experience and implementation is all that matters.
  2. Everything is in the cloud.
  3. We use real time data to evaluate our business and we reward staff on a quarterly basis with an entirely discretionary profit share. No one gets a share of the profit if our investors aren’t making money and our customers aren’t happy.
  4. We are here to make money, that’s why we exist, and we don’t screw people over to do it. We don’t lie to our clients in person or in marketing. We don’t engage in immoral lending; if our grandmother would think it was wrong, then it is. We aim to make lots of money ethically and we are proud of it.
  5. No one is entitled to work at Xinja. It is a huge honour to represent people’s hopes of a new bank and we earn that honour every day.
  6. We look after our people bloody well. We stand by them if they are in genuine need.
  7. We are truthful and direct with each other. Everyone says what they think in a robust, challenging, edgy environment. That means we won’t be the right place for everyone to work, and that’s ok.
  8. We only hire people better than us. We never, ever settle because we need a body. We do psychometric testing to get the best people, every time.
  9. About half our team, executive and board will be female, if they aren’t we aren’t recruiting the best people. We actively seek all types of diversity combined with brilliance.
  10. If you discriminate against someone because of who they love/sleep with, you’re a dickhead… Please see rule 1.

Day to day, you’ll:

  • Manage all matters relating to the running of the office. This includes:
    • Managing office supplies such as stationery, equipment and
      furniture, maintaining food and drink supplies and keeping our people happy with stocked fridges for staff after-hours meals & drinks.
    • Receiving and dispatching deliveries, and assisting with mail as required;
    • Maintaining security by following company procedures; owning the First Aid kit, monitoring logbook; issuing visitor badges, and attending WHS committee meetings where required;
  • Coordinating the logistics of client / stakeholder meetings. This includes preparing meeting rooms – ensure they are set up appropriately, catering is provided where required and audio-visual equipment is in working order. You will also keep the client lounges tidy and presentable at all times;
  • Performing ad-hoc administration duties;
  • Assisting in the coordination of company events where required.

You should apply if:

  • Have high levels of initiative and problem-solving skills
  • Have worked in hospitality or customer service
  • Strong communication skills
  • Are a a natural diplomat and have a natural service orientation
  • Have superb attention to detail
  • Are a quick learner & a self-starter who enjoys working with people
  • Are prepared to go the extra mile (this is a start-up!)

A new frontier:

Developing the best neobank in the country is an exciting and challenging task. Our ethos is based on a win-win with our customers; if they do well, so do we. We believe it’s time Australians had access to the kind of technology that just allows them to get a lot more out of their money, with less angst. We are for profit and for purpose.

We extend that attitude to our people and our partners. We have an inclusive and diverse culture where we look after our staff, and trust them with significant responsibility, but support them well. This is a great opportunity to be part of building a great company, and a fabulous brand, AND learn heaps along the way.

If you’re up for this:

Please email your CV to ​[email protected]​

And check out the hiring process we go thru here

Download the full job description here

[gravityform id="5" title="false" description="true" ajax="true"]
[gravityform id="7" title="false" description="true" ajax="true"]
[gravityform id="8" title="false" description="true" ajax="true"]